This Shipping Policy outlines how 16Zips handles shipping and delivery for all cannabis-related products purchased through our website.
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Restrictions
We offer secure and discreet shipping to all states within the U.S. and internationally, regardless of local laws. Your privacy is our top priority, and we ensure a confidential shipping process. Please note that while we ship to all locations, it is the customer's responsibility to ensure compliance with their local laws regarding the products ordered. We do not ship to P.O. Boxes.
If you have any questions about shipping restrictions in your area, please contact our customer support team.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options based on your location.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.
Lost, Stolen, or Damaged Packages
16Zips is not responsible for packages lost or stolen after delivery is confirmed by the carrier. If your package arrives damaged, please contact us immediately with photo evidence and your order number.
Contact Us
If you have any questions or concerns about shipping, please reach out to our support team at info@16zip.com.